How-to Videos

How-to imagery provides a helpful visual element to written instructions on how to use a product. Videos should demonstrate the key moments of using a product, from preparation to maintenance. Read more about our general guidelines regarding motion here.

Resolution / ratio

The how-to videos can be used in the rectangle ratio (16:9) at minimum size of 1920 x 1080px.

16:9

1920 x 1080px

The scene

Do

Show real environments

Don't

Show without a background

Use a studio background

How-to videos are set in environments fitting to their general application. This helps customers recognize the application and industry, and gives contex to the instructions.

Meaningful steps

Video instructions for how to use products always follow this structure:

    1. Safety precautions, if applicable
    2. Preparation & application
    3. Disassembly/removal, if applicable

The total duration of instructions should not exceed 5 minutes.

Composition and cropping

Always have the important part of the step clearly in view.

Focus on the specific action

Zooming motion can help with understanding scale

Lighting

Always shoot photos in setting with natural, diffused light so that colors, textures, and environment are rendered clearly and in line with reality.

Do

Don'ts

Unnatural stock photo feel

Excessive yellow light and underexposed

Overexposed white and setting is too dark

Captions

Each caption frame should hold one to two lines of text on the screen at a time.
Captions should be time-synchronized to the audio and last three to seven seconds on the screen.
To ensure that videos may be used across languages, captions should never be rendered within a video itself. Instead, they should be displayed as an overlay.

Thumbnail image

Make sure thumbnails display meaningful part of video, preferably featuring important part of the application and/or pack as opposed to a random pan. Make sure thumbnails don’t show parts with graphics in them — Typography, icons, charts etc. — as it tamperes with the UI and messes up the layout videos are part of.

Key moment

Be mindful of play button placement

Random pan

Parts with graphics

Apparel

When people are demonstrating a product, make sure they always wear brand colors or neutral colors.

Apparel in brand colors or neutral colors

Apparel in off-brand colors